Grace period

All Bookings are subject to Winter Studios Inc Grace Period policy which provides a full refund for Bookings canceled within 24 hours from receipt of a Booking Confirmation but no later than 48 hours prior to the Event start time.

Flexible

Guests may cancel their Booking until 7 days before the event start time and will receive a full refund (including any Fees) of their Booking Price. 

Guests may cancel their Booking between 7 days and 24 hours before the event start time and receive a 50% refund of their Booking Price. If you need to reschedule Winter Studios Inc requires a 24 hour minimum notice.

Booking cancellations submitted less than 24 hours before the Event start time are not refundable.